UCBCares®

UCBCares is a dedicated service providing support to patients and healthcare professionals throughout the treatment journey.

You can reach the UCBCares team by phone or email.

From the moment you contact UCBCares, a member of our dedicated team will help you with the following:

1. Share guidance which can help you to better understand and manage your treatment

2. Answer your questions about UCB medicines

3. Listen to and record any side-effects or complaints you may have with your UCB medicine

UCBCares contact information

Australia

ucbcares.au@ucb.com
+61 3 9828 1800
www.ucbcares.com.au

Austria

UCBCares.AT@ucb.com
+43 (0) 1 291 80 08
0800-296176 (freephone)

Belgium

UCBCares.BE@ucb.com
+32 2 559 92 00
0800 38 008 (freephone)
www.ucbcares.be

Brazil

Ucbcares.br@ucb.com
+ 55 11 3847 1700
0800 016 6613 (freephone)
www.ucb-biopharma.com.br

Bulgaria

UCBCares.BG@ucb.com
+359 2 962 9933
www.ucbcares.bg

Canada

+1 866 709 8444

China

ucbcares.cn@ucb.com
400 100 7757
800 820 6339

Czech Republic

UCBCares.CZ@ucb.com
+420 221 773 442
800 144 395 (freephone)
www.ucbcares.cz

Denmark

UCBCares.DK@ucb.com
+45 32462480
80 253827 (freephone)
www.ucbcares.dk

Finland

UCBCares.FI@ucb.com
+358 942733300
0800 9 13353 (freephone)
www.ucbcares.fi

France

UCBCares.FR@ucb.com
+33 1 47 29 45 55
0 805 222 949 (freephone)
www.ucbcares.fr

Germany

UCBCares.DE@ucb.com
+49 2173 48 48 48
www.ucbcares.de

Greece

UCBCares.GR@ucb.com
+30 21 0997 4200
0080 012 9910 (freephone)
www.ucbcares.gr

Hong Kong

ucbcares.hk@ucb.com
+852 2854 9333 extension: 2 (for medical information enquiries)

Hungary

UCBCares.HU@ucb.com
+36 1 472 5060
06 80 021 486 (freephone)
www.ucbcares.hu

India

ucbcares.in@ucb.com
(+91) 9920054290

Ireland

UCBCares.IE@ucb.com
+353 1 463 2371
1800 93 00 75 (freephone)
www.ucbcares.co.uk

Italy

UCBCares.IT@ucb.com
+39 02 3007 9300
8009-86932 (freephone)
www.ucbcares.it

Japan

0120-093-189 (Only available in Japan)
https://ucbcares.jp

Luxembourg

UCBCares.LU@ucb.com
+32 2 559 92 12
8002 3204 (freephone)

Mexico

ucbcares.mx@ucb.com
+52 559 159 6868
www.ucbcares.mx

Norway

UCBCares.NO@ucb.com
+45 32462482
800-10101 (freephone)
www.ucbcares.no

Poland

UCBCares.PL@ucb.com
+48 22 596 97 97
00 800 121 68 25 (freephone)
www.ucbcares.pl

Portugal

UCBCares.PT@ucb.com
+351 213 025 300
800-8-56033 (freephone)

Romania

+4021 300 19 07

Russia

UCBCares.ru@ucb.com
+7 495 644 33 22

Slovakia

UCBCares.SK@ucb.com
+421 2 592 020 23
0800 002 566 (freephone)
www.ucbcares.sk

South-East Asia

ucbcares.sea@ucb.com

South Korea

UCBCares.KR@ucb.com
+82 2 534 3580 (#6)

Spain

UCBCares.ES@ucb.com
+34 915 70 06 49
8000-99684 (freephone)
www.ucbcares.es

Sweden

UCBCares.SE@ucb.com
+45 32462481
0200 898 671 (freephone)
www.ucbcares.se

Switzerland

+41 58 822 3180

Taiwan

ucbcares.tw@ucb.com
+886 2 8979 6177 extension: 10 (for medical information enquiries)

The Netherlands

UCBCares.NL@ucb.com
+31 76 573 1130
0800 3434335 (freephone)
www.ucbcares.nl

Turkey

ucbcares.tr@ucb.com
00902165380000

UK

UCBCares.UK@ucb.com
+44 1753 777 100
0800 279 3177(freephone)
www.ucbcares.co.uk

USA

UCBCares@ucb.com
+1-844-599-2273
www.ucb-usa.com/Patients/Patients

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