UCBCares®

UCBCares is a dedicated service providing support to patients and healthcare professionals throughout the treatment journey.
You can reach the UCBCares team by phone or email.
From the moment you contact UCBCares, a member of our dedicated team will help you with the following:
1. Share guidance which can help you to better understand and manage your treatment
2. Answer your questions about UCB medicines
3. Listen to and record any side-effects or complaints you may have with your UCB medicine
UCBCares contact information
Australia
ucbcares.au@ucb.com
+61 3 9828 1800
www.ucbcares.com.au
Austria
UCBCares.AT@ucb.com
+43 (0) 1 291 80 08
0800-296176 (freephone)
Belgium
UCBCares.BE@ucb.com
+32 2 559 92 00
0800 38 008 (freephone)
www.ucbcares.be
Brazil
Ucbcares.br@ucb.com
+ 55 11 3847 1700
0800 016 6613 (freephone)
www.ucb-biopharma.com.br
Canada
+1 866 709 8444
China
ucbcares.cn@ucb.com
400 100 7757
800 820 6339
Czech Republic
UCBCares.CZ@ucb.com
+420 221 773 442
800 144 395 (freephone)
www.ucbcares.cz
Denmark
UCBCares.DK@ucb.com
+45 32462480
80 253827 (freephone)
www.ucbcares.dk
Finland
UCBCares.FI@ucb.com
+358 942733300
0800 9 13353 (freephone)
www.ucbcares.fi
France
UCBCares.FR@ucb.com
+33 1 47 29 45 55
0 805 222 949 (freephone)
www.ucbcares.fr
Greece
UCBCares.GR@ucb.com
+30 21 0997 4200
0080 012 9910 (freephone)
www.ucbcares.gr
Hong Kong
ucbcares.hk@ucb.com
+852 2854 9333 extension: 2 (for medical information enquiries)
Hungary
UCBCares.HU@ucb.com
+36 1 472 5060
06 80 021 486 (freephone)
www.ucbcares.hu
Ireland
UCBCares.IE@ucb.com
+353 1 463 2371
1800 93 00 75 (freephone)
www.ucbcares.co.uk
Italy
UCBCares.IT@ucb.com
+39 02 3007 9300
8009-86932 (freephone)
www.ucbcares.it
Luxembourg
UCBCares.LU@ucb.com
+32 2 559 92 12
8002 3204 (freephone)
Mexico
ucbcares.mx@ucb.com
+52 559 159 6868
www.ucbcares.mx
Norway
UCBCares.NO@ucb.com
+45 32462482
800-10101 (freephone)
www.ucbcares.no
Poland
UCBCares.PL@ucb.com
+48 22 596 97 97
00 800 121 68 25 (freephone)
www.ucbcares.pl
Portugal
UCBCares.PT@ucb.com
+351 213 025 300
800-8-56033 (freephone)
Romania
+4021 300 19 07
Russia
UCBCares.ru@ucb.com
+7 495 644 33 22
Slovakia
UCBCares.SK@ucb.com
+421 2 592 020 23
0800 002 566 (freephone)
www.ucbcares.sk
South-East Asia
South Korea
UCBCares.KR@ucb.com
+82 2 534 3580 (#6)
Spain
UCBCares.ES@ucb.com
+34 915 70 06 49
8000-99684 (freephone)
www.ucbcares.es
Sweden
UCBCares.SE@ucb.com
+45 32462481
0200 898 671 (freephone)
www.ucbcares.se
Switzerland
+41 58 822 3180
Taiwan
ucbcares.tw@ucb.com
+886 2 8979 6177 extension: 10 (for medical information enquiries)
The Netherlands
UCBCares.NL@ucb.com
+31 76 573 1130
0800 3434335 (freephone)
www.ucbcares.nl
UK
UCBCares.UK@ucb.com
+44 1753 777 100
0800 279 3177(freephone)
www.ucbcares.co.uk
USA
UCBCares@ucb.com
+1-844-599-2273
www.ucb-usa.com/Patients/Patients
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